• Polar Express Train Ride Texas
The PolarExpress

Texas State Railroad

announces service to the North Pole

aboard THE POLAR EXPRESS™

 855-632-7729

 

Tickets are Now On Sale for the 2018 Presentation of THE POLAR EXPRESS™

The first POLAR EXPRESS™  of the year heads to the North Pole on Saturday, November 17, 2018. Ticket prices start at $20 per child, dependent on the date and time of departure.

The Palestine depot offers a festive holiday setting featuring lights, tinsel, garland and costumed characters sure to excite and inspire every child in your group … from age 2 to 92.

The adventure is even more fun when families and friends show up in their pajamas! Make sure those PJs are warm and cozy…it’s cold up at the North Pole!

The magical story comes to life the minute the train departs the Palestine Depot for the journey to the North Pole. Every coach becomes a stage for a LIVE musical performance as the Cocoa chefs serve hot chocolate and cookies while dancing and singing. Children are captivated as train staff recite the classic children’s book, The Polar Express by Chris Van Allsburg. (Be sure to purchase a book along with your tickets so your child can read his/her own book along with the Chefs.) 

Seats are limited in the exclusive Presidential Car where keepsake POLAR EXPRESS™ mugs, hot chocolate and cookies make this a truly magical experience. First Class features table-top seating for parties of four along with POLAR EXPRESS™ mugs, hot chocolate and cookies. Coach, with historic Pullman-style seating, hot chocolate and cookies, has large viewing windows, thrilling children as they get their first glimpse of Santa and the North Pole.

 

 

At the North Pole, Santa and his elves greet passengers and then board the train. St. Nick gives everyone the first gift of Christmas – a silver sleigh bell (only believers can hear ringing!). On the ride back to THE POLAR EXPRESS™ train depot, chefs lead passengers in singing joyous Christmas carols.

 

 

 
THE POLAR EXPRESS and all related characters and elements are trademarks of and © Warner Bros. Entertainment Inc. Based on THE POLAR EXPRESS book and characters TM & © 1985 by Chris Van Allsburg. Used by permission of Houghton Mifflin Company. All rights reserved. (s17)

Polar Express Frequently-asked Questions

Departure Dates

 

 

 

 

 

 

 

 

 

 

 

The round-trip train ride is approximately 60-minutes long.

Included in Ticket Price

All tickets include train ride, a silver sleigh bell, hot chocolate, sugar cookie and golden ticket.  First-class and Presidential-class passengers receive a complimentary keepsake POLAR EXPRESS™ mug.

Picking Up Tickets

Tickets are picked up at the ticket window on the day of departure. (We do not mail tickets in advance.)

Pricing/Cancellation Policy

Due to the popularity of this event, there are no discounts available for POLAR EXPRESS™ tickets and once purchased, there are no refunds or cancellations. Please be aware of your ride date and time.

Plan to arrive 45 minutes prior to your POLAR EXPRESS™ adventure. We look forward to having you ride with us!

Clothing for Event

Pajamas for children of all ages is encouraged!  Sturdy, closed-toe shoes are recommended. Jackets are recommended for time outdoors and on boarding platform.

Adult with Lap Child (One-Year-Old or Younger)

The purchase of an adult ticket with a lap-child ticket guarantees ONE seat.  For the safety and comfort of all passengers, only one lap-child ticket may be purchased per one adult.  (If you would like a seat for your one-year-old child, you may purchase a child’s ticket.)

Food Service during the Train Ride

Hot chocolate and cookies are served onboard the train.  No outside food or drink is permitted. Food is available for purchase at the depot prior to and after the train ride.

Food Allergies

We cannot ensure that the hot chocolate or cookies presented on the train do not contain ingredients that may cause an allergic reaction.  Please call a representative at 855-632-7729 to inquire about food allergy allowances.

Number of Tickets in a Reservation

Our seating is configured in even numbers. To ensure that an odd number of people in your party do sit together, we strongly recommend that you purchase an additional seat.  With the popularity of this event, all seats will be sold.  We cannot accommodate, or guarantee, that a reservation containing an odd number of people in a reservation will be seating together, or that you won’t have to share your seating with another passenger.

Multiple Parties Seated Together

To ensure that multiple family members or groups are seated together, the reservation should be secured by one person under one confirmation number.  If reservations are made separately, there is no guarantee of sitting in the same car.

Wheelchair Accessibility

The train only can accommodate a limited number of wheelchair patrons per each train departure.  Please call a representative at 855-632-7729 to book your tickets for the entire party with a wheelchair passenger.

Departure Site

All POLAR EXPRESS™ train rides depart from the Texas State Railroad’s Palestine depot located at 789 Park Road 70, Palestine, TX 75801

 

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