Texas State Railroad located in Palestine, TX
The captivating story comes to life the minute the train departs the Palestine Depot for the journey to the North Pole. (The adventure is even more fun when families and friends show up in their pajamas!)
Enveloped by the motion picture soundtrack, passengers will relive the magic of the tale as they are whisked away on THE POLAR EXPRESS™. Once onboard, chefs serve hot chocolate and cookies as they recite the classic children’s book, The Polar Express by Chris Van Allsburg. (Be sure to purchase a book along with your tickets so your child can read his/her own book along with the chefs.)
At the North Pole, Santa and his elves greet passengers and then board the train. St. Nick gives everyone the first gift of Christmas – a silver sleigh bell (only believers can hear ringing!). On the ride back to THE POLAR EXPRESS™ train depot, chefs lead passengers in singing joyous Christmas carols.
Make sure to purchase the official THE POLAR EXPRESS™ book for your child when you make your reservations. Gift-wrapped as their first gift of the season, they can read along with the Coco Chefs aboard the magical journey to the North Pole.
Seating Options Offered
The Dome Class comes complete with keepsake THE POLAR EXPRESS™ mugs, hot chocolate and cookies and awesome views out of the upper deck dome windows.
Seats are limited in the exclusive Presidential Class where keepsake POLAR EXPRESS™ mugs, hot chocolate and cookies make this a truly magical experience. We have two Presidential Class Coaches. Coach 1511 and Coach 42. Please note there is no access to viewing platform during Polar Express train rides on Coach 1511.
Presidential Coach 1511
Presidential Coach 42
Features chairs or booth settings for parties of two or four along with keepsake POLAR EXPRESS™ mugs, hot chocolate and cookies.
The classes listed below DO NOT include keepsake THE POLAR EXPRESS™ mugs.
Coach Class has historic Pullman-style seating for two. Hot chocolate and cookies are served by dancing Cocoa chefs.
All cars have large viewing windows, thrilling children as they get their first glimpse of Santa and the North Pole.
When we meet Santa at the North Pole he will bring us “Silver Bells” but you must Believe! Do you believe?
Schedule and Pricing
(Pricing is color coded on bottom of calendar)
COUNTDOWN TO FIRST TRAIN
Frequently Asked Questions
- What is the Reservations / Customer Service Desk phone number
- Departure Site
All POLAR EXPRESS™ train rides depart from Texas State Railroad’s Palestine depot located at 789 Park Road 70, Palestine, TX 75801
- Reservations made with odd numbers of tickets
All seating is configured in even numbers. To ensure that an odd number of people in your party do sit together, you will need to purchase an even amount of seats, meaning 2, 4, 6, 8, 10, etc.
- Multiple Parties Seated Together
To ensure that multiple family members or groups are seated together, the reservation should be secured by one person under one confirmation number. If reservations are made separately, there is no guarantee of sitting in the same area.
- Included in Ticket Price
All tickets include train ride, hot chocolate and sugar cookies. First-class, Dome and Presidential-class passengers receive a complimentary keepsake THE POLAR EXPRESS™ mug.
- Arrival Time
Please check-in at least 45 minutes prior to ticketed departure time. Please note, tickets are non-refundable. Missed trains will not be refunded.
- Picking Up Tickets
Tickets are picked up at the ticket window on the day of departure. (We do not mail tickets in advance.)
CONFIRMATIONS: Please note, when making your reservation you are required to “acknowledge” the understanding that you are riding THE POLAR EXPRESS™ at Texas State Railroad in Palestine, TX.
You will receive a confirmation email from Texas State Railroad [firstname.lastname@example.org] after your purchase. We recommend checking your spam folder if you do not receive this email in your inbox.
- Length of Ride
The round-trip train ride is approximately 60 minutes long.
- Food Allergies
We cannot ensure that the hot chocolate or cookies presented on the train do not contain ingredients that may cause an allergic reaction. Please call a representative at 855-632-7729 to inquire about food allergy allowances.
- Wheelchair Accessibility
The train only can accommodate a limited number of wheelchair patrons per each train departure. Please call a representative at 855-632-7729 to book your tickets for the entire party with a wheelchair passenger.
- Are there Concessions on the train
No. Only Hot Coco and cookies will be served on the train. There will be concessions on the grounds at The Palestine Rail Depot
- Pricing/Cancellation Policy
Due to the popularity of this event, there are no discounts available for THE POLAR EXPRESS™ tickets and, once purchased, there are no refunds or cancellations. Please be aware of your ride date and time.
Cancellation Exception: If Texas State Railroad is unable to provide you with the schedule train ride you booked a reservation for, a full refund will be given.