Texas State Railroad
announces service to the North Pole
aboard THE POLAR EXPRESS™
Two phone lines are open from 8:00 a.m. until 7:00 p.m. Central Standard Time
From 8:00 a.m. until 5:00 p.m. CST 855-632-7729
From 10:00 a.m. until 7:00 p.m. CST 877-800-7313
Texas State Railroad begins service to the North Pole aboard THE POLAR EXPRESS™ starting on Saturday, November 11, 2017. The magical story comes to life the minute the train departs the Palestine Depot for the journey to the North Pole. (The adventure is even more fun when families and friends show up in their pajamas!)
Enveloped by the motion picture soundtrack, passengers will relive the magic of the tale as they are whisked away on THE POLAR EXPRESS™. Once onboard, chefs serve hot chocolate and sugar cookies as they recite the classic children’s book, The Polar Express by Chris Van Allsburg. (Be sure to purchase a book along with your tickets so your child can read his/her own book along with the chefs.)
At the North Pole, Santa and his elves greet passengers and then board the train. St. Nick gives each child the first gift of Christmas – a silver sleigh bell (only believers can hear ringing!). On the ride back to THE POLAR EXPRESS™ train depot, chefs lead passengers in singing joyous Christmas carols.
The journey begins November 11th and runs through December 27th on select dates. Click here for exact dates, fares and excursion times. Book today because trains fill up fast!
Seats are limited in the exclusive 24-seat Presidential Car where keepsake POLAR EXPRESS™ mugs, hot chocolate and sugar cookies make this a truly magical experience. First Class features table-top seating for parties of four along with POLAR EXPRESS™ mugs, hot chocolate and sugar cookies. Coach, with historic Pullman-style seating, has large viewing windows, thrilling children as they get their first glimpse of Santa and the North Pole.
Polar Express Frequently-asked Questions
November 11 through December 27
3:30 p.m., 5:00 p.m., 6:30 p.m., 8:00 p.m. Please note: not all dates offer all departure times. Click here for THE POLAR EXPRESS™ calendar. The round-trip train ride is approximately 60 minutes long.
Included in Ticket Price
All tickets include train ride, hot chocolate, sugar cookie and golden ticket. First-class and Presidential-class passengers receive a complimentary keepsake POLAR EXPRESS™ mug. All children in all classes receive a silver sleigh bell.
Picking Up Tickets
Tickets are picked up at the ticket window on the day of departure. (We do not mail tickets in advance.)
Clothing for Event
Pajamas for children of all ages is encouraged! Sturdy, closed-toe shoes are recommended. Jackets are recommended for time outdoors and on boarding platform.
Adult with Lap Child (One-Year-Old or Younger)
The purchase of an adult ticket with a lap-child ticket guarantees ONE seat. For the safety and comfort of all passengers, only one lap-child ticket may be purchased per one adult. (If you would like a seat for your one-year-old child, you may purchase a child’s ticket.)
Food Service during the Train Ride
Hot chocolate and cookies are served onboard the train. No outside food or drink is permitted. Food is available for purchase at the depot prior to and after the train ride.
We cannot ensure that the hot chocolate or cookies presented on the train do not contain ingredients that may cause an allergic reaction. Please call a representative at 855-632-7729 to inquire about food allergy allowances.
Number of Tickets in a Reservation
All ticket reservations require that an even number of tickets to be purchased (two, four, six, eight, etc.). We cannot accommodate booking of an odd number of people in a reservation (one, three, etc.).
Multiple Parties Seated Together
To ensure that multiple family members or groups are seated together, the reservation should be secured by one person under one confirmation number. If reservations are made separately, there is no guarantee of sitting in the same car.
The train only can accommodate a limited number of wheelchair patrons per each train departure. Please call a representative at 855-632-7729 to book your tickets for the entire party with a wheelchair passenger.
All POLAR EXPRESS™ train rides depart from the Texas State Railroad’s Palestine depot located at 789 Park Road 70, Palestine, TX 75801
Due to the popularity of this event, there are no refunds or cancellations. Please be aware of your ride date and time. Plan to arrive 45 minutes prior to your POLAR EXPRESS™ adventure. We look forward to having you ride with us!
THE POLAR EXPRESS and all related characters and elements are trademarks of and © Warner Bros. Entertainment Inc.
Based on THE POLAR EXPRESS book and characters TM & © 1985 by Chris Van Allsburg. Used by permission of Houghton Mifflin Company. All rights reserved. (s17)